Refund conditions:

• Refund Request： Received the product and found it damaged.
• Condition of the item: The item is required to be unused, with the original packaging and labeling intact.
• Contact Customer Service: Contact Customer Service and send a picture of the damaged product.
• Refund Period: Within 24 hours of receiving the product.

Refund Policy:

• Refund Method: Refund will be made according to the payment channel.
• Refund Time: Refunds will be processed within 7-14 business days after receipt of the returned item.
• Refund Cost: Only the cost of the product will be refunded.
• Special Products: For discounted products, only the amount of the product ordered will be refunded.

Refund Process:

• To Request a Refund: Contact customer service or send us an email.

Other Considerations:

• Refund refusal: beyond the refund period, the product is not damaged.

Policy Changes: Merchants reserve the right to change the refund policy, consumers need to check for policy updates.

Ensure that you read and understand the merchant’s refund conditions and policies carefully before making a purchase to avoid unnecessary hassles. If there is any ambiguity, you can contact the merchant’s customer service for further explanation.